Communicate for Success and Growth
INTERPERSONAL-DOS & DON'TS
Professionally certified speaker, Dr. Johnny Miller shares what he does. What he does best is communicate both on the platform with business leaders and their employees.
Johnny coaches leaders, executives, managers and their associates to make communication an active verb. Dr. Miller has taught high-level executives and managers how to hammer out the do and don't rules of their face-to-face, phone, email, and live workgroup communication.
Background: Interpersonal failures of communication are the gritty grinding frictions that make workplace communication unhealthy, unhappy and dysfunctional. The fundamental element to effective interpersonal communication is not smooth talk, aggressive, and arrogant know-how. Rather effective interpersonal working relationships reside in the traits we admire in a moral and ethical person-confidence, determination, bravery, and willingness to take a stand for what is right. When these traits are expressed by a hateful heart and mind, they twist into bullying and demeaning communication. Interpersonal communication skills, therefore, must focus on behaviors that start and escalate conflict such as verbal abuse, egocentric mindedness, false-rumors, difficult coworkers, bosses who ignore problem-subordinates, and subordinates who see bosses as adversaries. Interpersonal communication is the can't-do-without lubricant of efficient and effective corporate life.
* Discriminatory Communication
* Monitoring Distracting Repetition
* Role Clarification
* Boss Ethos and Credibility
* Bossed Ethos and Credibility
* Dealing With Difficult People
* The Who Does What and When Approach
* Making Unwritten Rules Visible Dos & Don'ts
* Effective Interaction in Meetings
* Empowering Interpersonal Metaphors
Special Features: Dare to look in the mirror on the wall of your workplace. See how you look to other people and how they interact with you. Interpersonal communication must be examined for dysfunction: verbal abuse, harmful gossip, others egocentric solo acts that frustrate, unconscious unwritten rules, discriminatory communication, bad bossing, and failure of the bossed to communicate. The Doctors have answered thousands of questions sent by managers and coworkers about conflict and their longing for more satisfying interaction. The Dos & Don'ts of Interpersonal Workplace Communication can be presented in several formats: One-hour speeches, half day, full day and three day seminars. The longer formats enable participants voice their questions and interact with the doctors' on-the-spot advice.
Results: All completing the seminar will be charged with forming a habit of examining their interpersonal habits. In so doing they can eliminate the distraction and can follow the step-by-step principles of effective interpersonal workplace communication. Managers will now know how to help those they manage to avoid and cope with frustrating co-workers. Independent-mindedness will be transformed to Interdependent-mindedness. The Dos & Don'ts of Interpersonal Workplace Communication transforms theory into practice.